Make great events happenFAQ
Questions about the company
- What is setdot?
It is a fun and easy way to plan, organize, and manage any kind of event online.
- Do I need an account to view or respond to an event?
No. You would only be required to register if you wish to create an event.
- Do I have to pay to use setdot?
At this time, setdot is free.
- Does my browser work with setdot?
setdot is currently supported on Internet Explorer 6.0+, Firefox 1.5+, Opera 9.0+, and Safari 2.0+.
- How do I join setdot?
It's easy! You can join here.
- Why do I have to enable JavaScript?
In order to provide the best user experience, setdot uses the latest web technologies which includes JavaScript. This is necessary to make your event planning experience as smooth as possible.
Questions about organizing an event
- How do I create an event?
When you log in to setdot, you are taken to the "my events" page. Click on "create event", type in the name of your event. Your event is created. If you don't have an account with setdot, you can join here.
- How do I save stuff? I don't see a save button.
That's one of the cool things about setdot. You don't need a save button. Click on the item to change, type in your updates and your changes are automatically saved.
- How do I add a location for my event?
In your event, click on the location area. You can either type in the address if you know it or have setdot find the location of your choice by clicking on "search for a location".
- Can I get directions to my event?
Yes, you and your guests will be able to get directions to your event. Clicking on "Show map" will bring up a map that shows the location of your event. To the right of the map, your guests will be able to enter their address and click "show directions". The map will be updated to show the route as well as list the driving directions.
- How do I add a description to my event?
In your event, click on the description area. Type in the description and your changes are automatically saved.
- How do I add the time and date to my event?
In your event, click on the date area. Pick a date from the calendar. Similarly, click on the time area. Pick a time from the dropdown list. By default , the time is set to 9pm.
- Can I add my events to other calendar tools?
You can add your event to google calendar, yahoo calendar and to your Outlook calendar.
- What can I do with the organizer tool panel?
This is where the organizer can change settings for an event. Examples of changes are changing themes, setting events to public or private or allowing guests.
- Can I hide the guest list for a party?
Absolutely. In the organizer panel, click on the option to hide guests. Remember, all changes are automatically saved.
- How do I cancel an event?
In the organizer panel, there is an option to cancel an event. When an event is cancelled, an email will be sent to your guests.
- Can I limit the maximum number of guests for an event?
No. The guest default maximum limit will be set at 150.
- How can I limit the number of people that guests can bring to an event?
This is easily done through the organizer panel. Click on the option "allow guests". This will prompt another option that will allow you to specify how many people you are bringing.
- When I try to add people to my event via email, their emails don't show. What's going on?
Most likely, the people you are trying to add are not accepting any invitations. If this doesn't help you, please contact setdot support.
- How do I switch themes or styles?
That's as simple as clicking on a theme in the organizer tools section.
- How do I upload a picture to an event?
Only the organizer of an event is allowed to upload images. In the event, click on the default image(s) for the event. You should see an option for uploading custom photos.
- How do I delete a message?
Currently, only the organizer can delete messages. To delete a message, click the delete icon found at the bottom of the message.
- Can I set up repeat invites?
At this time, you can copy an event to another date and time. Go to the event that you wish to repeat and click on the "Create an event like this" to instantly create a copy of the event.
Questions about "my events" page
- What are the different sections of the "my events" page?
The "my events" page is divided into 4 sections. "my events" are events that are organized by you. "upcoming events" are future events where you are a guest. "Public events" are events that are open to the public and in your neighborhood. "Past events" are events that occurred in the past 30 days."
- What does draft mean?
These are events that are found only in the "my events" section. These are events that were started by you, but have not yet been sent to anyone.
- Can I send my invitation from the "my events" page?
If you are the organizer for the event, click on the "send" button which is found to the right of the event.
- Can I cancel my event from the "my events" page?
If you are the organizer for the event, click on the "cancel" button which is found to the right of the event.
- Where are the public events?
If you do not see any public events, it just means that there are no public events in your neighborhood. Check back often to see if anyone created a public event in your area.
- What are the view numbers?
With views, you can find out how many people have viewed an event.
- What is the promote event feature listed on my events?
Currently, this feature allows you to promote your public setdot events on your blog or site with a widget. Visitors who come to your site, will be able to see your event. In the future, we will be adding additional promotional tools for your events.
- Can I get reviews for venues when I am plannning my event?
Yes, when searching for a venue in setdot, Yelp reviews will be displayed if they are available.
Questions about your account
- Can I update my username or primary email?
No. Currently, you cannot change your email address or user name once you have registered.
- How do I save my account information?
The cool thing about setdot is that you don't need a save button. Just type into the appropriate field and all information is automatically saved.
- How do I upload a picture to my account?
Click on the default image located on the right. Clicking on the image will allow you to upload a custom image.
- What is the maximum image size that I can upload?
The maximum allowable size is 2000kb.
- What is the preferences section?
You can decide if you want to receive various setdot email notifications.
- What is the security details section?
Currently, this section allows you to block certain users from inviting you to their events.
Questions about promoting your event
- As a planner, how can I promote my events with setdot?
Currently, you can generate widgets to advertise/promote your public setdot events on your website or blog. We'll be adding more promotional tools very soon.